Due to routine maintenance:
  • Customers will not be able to register new accounts and reset passwords on Tuesday, August 22nd, from 12:00 p.m. to 10:00 p.m.
  • Coautilities.com, austinenergy.com, greenbuilding.austinenergy.com and savings.austinenergy.com will be unavailable Tuesday, August 22nd, from 10:00 p.m. to 1:00 a.m. Wednesday, August 23rd.
We apologize for the inconvenience.

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City of Austin

Customer Care
(512) 494-9400
TDD: (512) 477-3663
Outside Austin call toll-free:
(888) 340-6465
 
Monday - Friday
7:00 a.m. to 9:00 p.m. CST
Saturday
9:00 a.m. to 1:00 p.m. CST